Startup idea #48: Networked journalism-quality of call centres

Saw this great post at BuzzMachine. It talked about one push button for users to create distributed reporting in any forms. The example given was a push button to report on how ISPs treated the data packets. I can imagine there are many other ways to exploit this and create interesting applications.

I particularly liked this idea:
We could all log out calls to customer service of certain companies — what gets fixed and what doesn’t and how long it takes.
How about a Skype widget that allow users to record and publish the response of various call centres? Others users can then listen to these responses and rate the quality of the response. A leaderboard can be created to show the lowest rated company. This could be fun :)

Posted in: network,startup business ideas